Adapting How You Communicate
How to make sure your message landed
Confirm alignment at the end of a conversation without a hint of talking down.
How to do it
Three moves let you confirm something complex actually landed, without making anyone feel tested. Each one owns the clarity instead of checking theirs.
Recap and invite
'Here's my takeaway. What would you fix?'
Ask their version
'How would you tell your team?'
Own the gaps
'If I skipped something, that's on me.'
What it sounds like
Partner
“Yes, yes, it's all clear, thank you.”
You
“I moved fast there, that's on me. Just so it came through, how would you describe the two dependencies to your team?”
Practise it
Ingrid Larsen, international partner
“Everything is clear on our side. We are ready to proceed.”
Confirm the key dependency landed. Put the burden on yourself, ask for their version, stay warm.
A strong answer: “I threw a lot at you fast, so let me check my own clarity. How would you sum up what your team owns versus what we own?”
Free in your browser. Speak for 60 seconds and get feedback.
The short version
Own the clarity, invite their version. Alignment you can actually trust.
Practise it every day
This is one lesson from the Adapting How You Communicate course in the Insight7 app, with a roleplay to rehearse the real conversation.